Electronic Resources

Please forwarded the e-mail notification of blocked IP addresses from the vendor, as well as any attachment or log, to the following people at IT Security:

IT@Sam IT Security team itsecurity@shsu.edu.  This will allow the whole team to get this information.

As of August 15, 2017  IT@Sam IT Security requested that we send emails from vendor to itsecurity@shsu.edu OR create a Cherwell ticket 

Other contacts include:

Garcia Lizama, Jose - jig004@SHSU.EDU     Jose Garcia typically replied within five minutes each time.

Frey, Steven - SAF001@SHSU.EDU

Garcia, Victor - vgarcia@shsu.edu

(July 2017) Kat asked Jose what he preferred and he said it was up to us - email/chat works for him and he will create a ticket. Or alternately we can create the ticket ourselves (not sure which category though?)

IT@Sam Organizational Chart:  http://www.shsu.edu/dept/it@sam/documents/orgchart.pdf 

To generate and share a single-use link (via onetimelink) for publishers/vendors to test/troubleshoot access problems via the proxy (as an SHSU user would see), you can just go to https://onetimelink.shsu.edu/ and generate and share all the secrets you want. (don’t need to sign in or anything.)

per IT@Sam S.Goodman July 2017

• For Vendor test logins:
  • ​EBSCO
  • EBL
  • Gale
  • ValueLine
  • ACS
  • IEEE

Please see CORAL.  

• Use Onetime link to send the URL as a secret, rather than giving out usernames/passwords.