Tech Services Portal

Collection Development

• Assessment
  • Collecting Statistics
    • Circulation statistics (to the title level)
    • eResources usage stats
    • usage for reference materials (current harvesting)
    • usage for periodicals
• Management
  • Complete multiple copy project
  • JSTOR project
  • Print journals to stacks/cancelation of newsletters/browsing space-student space
  • VHS Replacement Project
  • Cancelation matrix
  • collecting institutional memory on why databases, ejournals, etc, were selected.
  • Investigate vendor for access checking
• Collection Development
  • Improve communication (perception) with subject selectors
    • Online, collaborative collection wish lists
    • Making clear nature of deals (subscription vs one-time), package descriptions
• Technical Services
  • EBSCO renewal
  • Getting EBSCO mobile e-book app to work

Electronic Resources

• CORAL
  • Work with Acq Library Assistants to retroactively populate Resources + Licenses module so that information is transparent and readily available among Tech Services members but also to other library departments (ILL, Reference, etc.)
  • Migrate all Title Add/Modify/Close forms as workflows in CORAL
  • training any remaining staff members on CORAL (Carolyn, Hilda, ILL dept, Ref dept. etc.)
  • Ensure sufficient cataloging notes are located within each resorce record. Create 899 note tags for every resource
  • Get linking to work between CORAL and OPAC (System #)
• Licenses
  • finish standard streaming media license to use for all indie film companies who may not have this type of document readily available
  • Expression Comparison:  work with Lucy to get CORAL Licenses module more populated and key license terms identified.
• Authentication
  • Explore, research and prepare for (at least a partial) migration to Shibboleth from EZProxy for library e-resources
  • Maintain a close working relationship with IT@Sam since authentication will more be under their control...
• Usage Statistics
  • Cancelation matrix:  evaluate consistently and fairly so that multiple data points and librarian(s) input is considered
  • standardized Usage Stats report (PDF generated from Excel)
    overall report should ideally be 1-2 pages with visual representation of data, consisting of:
    1. usage stats
    2. cost stats (including cost history, % increase, etc.)
    3. librarian input
    4. accreditation factor?? (if possible/applicable)

Cataloging

• Reduce processing interim times for all monographic print & electronic resources
• Re-organize workflows to reflect change to electronic format
• Work on projects to increase database/collection quality
• Inventory Thomason room and create new sub-locations (item categories) 
• Create a process to streamline deletes in EDS (in place of full uploads)

Acquisitions

• Increase efficiency of e-book and streaming video sales by creating a collaborative system/platform to display which resources are of interest for possible purchase.
• Examine how changes that can be made to DDA program

Serials

• Make serial and bindery information easier to track and retrieve
• Improve the preservation of license and access information for individual journal subscriptions
• Make the review and renewal of e-journal packages easier

Customer Service

• Reduce response and processing times in LibAnswers problems queue. Train full time staff member to handle/resolve basic inquiries – with more time-intensive / complex inquiries being directed back to me. Ideally, have all tickets resolved within 1-2 business days.